Theatre Info

O&O Theatre Info

650 West Washington Street, Indianapolis, IN 46204
+1 317 233 4629

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Director's Club

White River State Park Celebrates MLK, Jr. Day with FREE Admissions on January 18th! - See more at: http://www.inwhiteriver.com/events/celebrate-dr-martin-luther-king-jr-da...

Director's Club

The Program
Join the club! As an IMAX Director’s Club member, you’ll have access to a number of benefits each time you visit the theatre.

The Perks
With your annual IMAX Director’s Club membership, you get the following perks:

  • 1x free admission ticket
  • Special member ticket pricing
  • 20% off concession (gift shop) items
  • Early bird notifications for select films

Registration is Easy. Click here to sign up or visit the box office to register today.

The Details
What is the price of a Director’s Club membership?
The Director’s Club membership costs $25 per year and entitles you to all the perks listed. You can purchase and sign up for a membership by visiting the theatre website.

How long does my membership last?
Your Director’s Club membership expires one year from your initial sign up. Once your Director’s Club membership is expired, you can opt to renew your membership for $25.

Is the special member pricing available online?
Absolutely! Once you login using your Director’s Club membership information, the special member pricing will be available to you.

How many tickets can I buy at special member pricing?
You are able to purchase up to 4 of each special member priced ticket per visit or transaction online.

How will I be notified about early bird notifications?
Early Bird Notifications will be sent out to the email address provided upon signup.

I signed up for my Director’s Club membership at the box office. How do I login with my information on the ticketing site?
You will have to first activate your membership online by clicking here. Enter the email address you used to sign up at the box office and then click “Submit” for the next step.

 

Director's Club

FREQUENTLY ASKED QUETIONS (FAQ)

What are your ticket prices?
Can I refund a ticket(s) that I purchased?
Do you have reserved seating?
Do you offer wheelchair accessible spots and companion seating?
Do you offer closed captioning?
Where is the IMAX located?
Do you offer gift cards?
Where do I park?
Is there public transportation?
Are there bike racks?
What time should I arrive to the IMAX?
Do you have a concession stand?
Do you serve alcohol?
Do you show trailers prior to your films?
Do you show films in 2D or 3D?
I purchased IMAX tickets in advance but I’ve not received an email with my tickets?
Do I need to print my tickets at home before I get to the IMAX?
Do you allow bags in the IMAX?
Do you have on site security?
Do you offer any discounts?
How can I speak to a theater representative if I have further questions?

What are your ticket prices?
Standard Engagement (60 minutes or less)
ADULT (Ages 13 – 64) - $10
SENIOR (65 & Over) - $8
CHILD (Ages 3 – 12) - $7

Special Engagement (60 minutes or more)
ADULT (Ages 13 & Over) - $16
CHILD (Ages 3 – 12) - $13

Special Engagement Matinee
ADULT (Ages 13 & Over) - $13
CHILD (Ages 3 – 12) - $11

Special engagement matinee shows are Monday to Friday before 5pm and Saturday, Sunday and Holidays before 2pm. Beginning March 1, 2017 special engagement matinee shows will be the first showtime of the day. We accept cash, checks, VISA and MasterCard.

Can I refund a ticket(s) that I purchased?
All tickets purchased for the IMAX are non-refundable.
If you are unable to make the original show time on your ticket(s), we are able to exchange them for a different date and showtime at our box office BEFORE the start of the original movie date and time. Once the show has happened we are not able to swap your ticket(s).

Do you have reserved seating?
Yes, for all Special Engagement shows we offer reserved seating.

Do you offer wheelchair accessible spots and companion seating?As is designated on the seating chart when you purchased your tickets, we do have wheelchair accessible spots in our auditorium, Row M. If you have purchased seats 1,2, 6, 11, 15, 16, 20, 25, 29 or 30 in row M you are located in one of those spots, no seat. There are no physical seats in those spots. The remainder of Row M are reserved for the companions of our Wheelchair bound patrons.

Do you offer closed captioning?
The IMAX Theater is pleased to offer its guests CaptiView™, a digitally compatible closed caption viewing system, created by Doremi Cinema, for all IMAX digital presentations. The CaptiView™ system consists of a small captioning display unit with a flexible support arm that fits into the IMAX seat's cup holder.

Where is the IMAX located?
The IMAX Theater is located inside the Indiana State Museum at 650 West Washington St., Indianapolis IN 46204 at the intersection of West and Washington streets, in White River State Park (WRSP). The IMAX is within walking distance of Lucas Oil Stadium, the Indiana Convention Center and Circle Center Mall.

Do you offer Gift Cards?
Yes, we have gift cards for sale at the IMAX box office. You can use your IMAX Theater gift card to see any film or buy any product at our theater concession stand.

Where do I park?
Free validated parking is available, when you purchase an IMAX admission, in the attached WRSP underground parking garage on Washington Street. Enter the WRSP underground garage from Washington Street.
IMAX validation does include special event days where event parking rates are active, just alert the parking garage attendant that you are visiting the IMAX Theater.
Bus and motor coach parking is available nearby at the WRSP south (surface) lot, for groups with reservations. The garage is owned by WRSP and operated by Republic Parking. Call Republic Parking at (317) 234-0231 if you have any questions.

Is there public transportation?
IndyGo operates six bus routes that directly serve White River State Park and Military Park. For more information on IndyGo service, visit the IndyGo.net.

Are there bike racks?
Yes, there are bike racks conveniently located by the Washington St and Canal entrance doors to the building.

What time should I arrive to the IMAX?
Plan on being at the IMAX Theater 15 – 20 minutes prior to the start time of the show you plan on seeing. If you purchase your tickets in advance you can proceed directly to the IMAX Auditorium doors.
We encourage you to plan ahead before visiting the IMAX. Since we are located in the heart of downtown Indy there are often times many events going on that can slow down commuter travel.  The Indiana Department of Transportation has current information on road conditions. In addition, there may be detours due to special events. Visit Indianapolis Downtown Inc. for updated special event detour information.
If we expect larger than normal amounts of guests due to the popularity of a particular film we will alert guests via social media, Facebook & Twitter.

Do you have a concession stand?
We offer a full slate of traditional concession items. Most of our items are actually sourced locally!

Do you serve alcohol?
In addition to pop and popcorn we do serve local beers and wines for the over 21 crowd. There is a 2 drink max per transaction so please plan accordingly.

Do you show trailers prior to your films?
Yes & no. Often times we are limited on the amount of trailers we show. If you are seeing an IMAX 15/70 film presentation, as designated on the ticket you purchase, there will be NO trailers prior to the film so plan accordingly.

Do you show films in 2D or 3D?
We show both styles so please pay close attention to the tickets you are purchasing as the show and show time will specifically say 3D if the presentation you are seeing will be presented in the format.

I purchased IMAX tickets in advance but I’ve not received an email with my tickets?
If you purchased your ticket in advance but have not received your electronic tickets via email, please contact us at our Customer Service Request Form or stop by the theater box office during normal operating hours and we can print your tickets for you, even the day of the show. Pease come prepared with the credit card you purchased the tickets with and your photo ID.

Do I need to print my tickets at home before I get to the IMAX?
To help insure we get everyone into the theater in a safe and timely manner we ask that you please print out your electronic tickets and please make sure the barcode is present and clear in the print out. Tickets presented on cell phones tend to slow down the line into the auditorium. Every phone setting is different and adjusting them on site for scanning takes extra time.

Do you have a costume policy?
Costumes will be permitted, but for your safety and to not detract from the movie-going experience we ask that all masks and helmets be removed prior to entering the theater auditorium. We also ask that weapons that resemble firearms or that would make other guests feel uncomfortable stay home.

Do you allow bags in the IMAX?
No large bags, backpacks, duffel bags, suitcases and briefcases will be allowed in the theater. Plan to leave them at home or in your vehicle.

Do you have on site security?
Our amazing hosts at the Indiana State Museum have a 24 hour in-house security department. For the busier films that generate additional traffic to the building, we often added additional security in the theater lobby to ensure the health and safety of our guests. The theater staff and its security team reserves the right to remove anyone from the premises at any time and for any reason. 

Do you offer any discounts?
Yes. Here is a list of the active discounts we currently offer. Discounts cannot be combined or used in combination with other offers and must be purchased at the IMAX Theater box office. Indiana State Museum receives $2 off IMAX admission with the purchase of a full-priced Indiana State Museum ticket on the same day.

Military
The IMAX is proud to offer specially priced tickets to US military, their spouses and US veterans. The IMAX offers one $2 off ticket to all active military personnel, their spouses and U.S. veterans when they present their valid military ID.

Educator
The IMAX is a strong supporter of those who educate our youth. As a token of our appreciation, educators receive one $2 off ticket per visit when they present their valid school ID.

College Student
College students receive one $2 off ticket per visit when they present their valid college ID.

State Employee
State Employees receive one $2 off ticket per visit when they present their valid state ID. 

How can I speak to a theater representative if I have further questions?To maintain a consistent customer experience while maintaining expectations, reaching a theater representative via phone is not possible. You may visit our theater box office with any ticket related questions or exchanges or you can submit a question via our Customer Service Request Form. A theater representative will respond within 24 hours. Requests for exchanges via the Customer Service Request Form may not be honored.