Our Commitment to Privacy
We collect information about you through the Website in an effort to improve your IMAX experience and to tell you about our products, services, contests and promotions. Your trust is essential to us, and we are not in the business of selling or renting information about our customers to others.
What kind of personal information does IMAX collect?
We may collect personal information from you, such as your name, e-mail address, postal address, phone number, gender, birthday, and personal interests, when you visit the Website, save your information with us online, contact us with a question or concern, participate in a contest, promotion, or survey, or communicate with us in any other way.
We may collect your Internet Protocol (IP) address to help identify you, gather broad demographic information about users of the Website, diagnose problems with our systems, and administer the Website.
You represent and warrant that any information you provide to us is your true and correct information.
How does IMAX collect this information?
We receive and store any information from your visits to the Website or that you give us in any other way.
As is true of most web sites, we gather and store certain information automatically, including IP addresses, browser types, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. This information does not identify individual users, and is used to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.
To do this, we use ‘cookies’ or alphanumeric identifiers that we transfer to your computer's hard drive through your web browser to enable our systems to recognize your browser and to provide features that improve the performance of the Website for you. If you are concerned about cookies, the “help”, “options” or “preferences” functions on most browsers will allow you to limit or disable cookies altogether. However, cookies allow you to take full advantage of our interactive features, and we recommend that you leave them turned on.
To ensure we are sending our e-mails to the right address, we may receive a confirmation when you open e-mail from us if your computer supports such capabilities.
Last, to provide customer service, we might receive information about you from other sources and add it to our account information. We also sometimes receive address information from these sources to correct our records and contact you more easily.
We will correct any personal information we store whenever possible and delete stale information on an ongoing basis and are very happy to hear from you to ensure that our information is as complete and accurate as possible.
How does IMAX use your personal information?
By submitting personal information and registering on the Website, you acknowledge and agree that your personal information may be used by IMAX for internal marketing analyses and to provide you with information from time to time about IMAX and IMAX promotions. The customer's contact information may also be used to contact the visitor when necessary and will not be shared with other affiliated companies. Demographic and profile data (such as postal code and age) may be collected at the Website.
We run contests on the Website in which we ask visitors for contact information (like their email address), and demographic information (like their postal code or age). We may use contact data from our contests to send users information about our company. The customer's contact information is also used to contact the visitor when necessary and will not be shared with other companies or affiliated companies. Only IMAX has access to your personal information.
The information we learn from you helps us personalize and improve your experience on the Website. Only IMAX has access to your personal information.
In particular, by using the Website, you acknowledge and agree that we may use your personal information in the following ways:
- To communicate with you, to send you information about our products, services, contests, and promotions;
- To administer contests and other promotions;
- To help us address problems with and improve our site design, products and services;
- To analyze trends and statistics;
- To correct our records and make it easier to deliver your next communication more easily;
- To respond to your requests and to contact you if necessary; and
- To protect the security and integrity of the Website and our business.
If you have questions or concerns about how we use personal information, please contact us as indicated below.
Does IMAX share personal information about me?
How does IMAX keep your information secure?
IMAX is always striving to ensure you a safe and convenient online experience. This goes beyond our technologies to include physical, contractual, and managerial safeguards to protect your personal information. This Website has reasonable security measures in place to protect against the loss, misuse and interception by third parties of personal information. However, security lies in your hands as well. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer. We assume no liability for interception, alteration or misuse of information transmitted over the Internet.
What is "phishing"?
"Phishing" is a scam where fraudsters pretend that they represent well-known companies to steal your personal information. If you receive an e-mail claiming to be from IMAX that asks you for your personal information, do not respond. We will never request your password, user name, credit card information or other personal information through e-mail.
What about links to other web sites?
This Website contains links to third-party web sites. All such sites are independent from the Website and from IMAX. IMAX has no control over and expressly disclaims any liability for such sites or their contents. Our links do not constitute an express or implied adoption or endorsement of anything contained in the other sites. Any transactions that take place between you and the third party are directly with the third party and IMAX shall not be held responsible for any loss or damage that you may incur as a consequence thereto. Please read the privacy policies and terms and conditions posted on these other sites before using the sites or disclosing any personal information to the sites. If you decide to access any of these sites, you do so entirely at your own risk.
How do I contact you?