---
title: IMAX Account FAQs
publisher: "IMAX"
description: "Find answers to the most common questions about IMAX accounts."
canonical: "https://www.imax.com/account-faqs"
date: 2025-08-19
last_updated: 2025-08-26
---

IMAX Account FAQs
=================

What can I do with an IMAX account?
-----------------------------------

With an IMAX account, you can get updates on the latest releases and special offers, save your favorite theatres for quick access, and follow IMAX movies to stay in the know. IMAX accounts are currently in Beta mode, which means we're constantly working to improve the experience in real time.

How do I sign up or log in?
---------------------------

Signing up & logging in is easy! Create an account with your email address, or seamlessly login via your existing Apple or Google Account. Head to the circular human icon (👤) in the top navigation menu to sign up or login.

**Sign up**: head to [imax.com/signup](/signup)

**Login**: head to [imax.com/login](/login)

How can I get help?
-------------------

For help with your IMAX account, please email us at accountsupport@imax.com.

Where can I give feedback?
--------------------------

We want to hear from you! Tell us what features deserve a standard ovation, and what has you tossing your popcorn at the screen. Got some notes for us? Send to accountsupport@imax.com.

How can I delete my account?
----------------------------

We're sorry to see you go. To delete your IMAX account, please email us at accountsupport@imax.com.

Where can I find my tickets?
----------------------------

IMAX does not manage ticket transactions.

Your tickets can be found where you purchased them — either Fandango or your theatre's website. For ticketing issues like exchanges, refunds, or other questions, please reach out to the spot where you made your purchase.

Note that saving a movie to your IMAX account does not correlate to a ticket purchase.