--- title: Indiana State Museum publisher: "IMAX" description: "Indiana State Museum" canonical: "https://www.imax.com/imax-indiana-state-museum-oo-info" --- Indiana State Museum: Theatre Information ========================================= 650 West Washington Street, Indianapolis, IN 46204, +1 317 233 4629 AMENITIES: Stadium Seating | Reserved Seating Have a Question? ---------------- Check the FAQ section below or [**click here**(opens in new window)](https://imaxtheatres.formstack.com/forms/customer_service_request) and we will get back to you as soon as possible. Director's Club --------------- ### O&O > Indiana > Info > Director's Club > Image [![o&o Indiana State Museum DC new](/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Fc4ucztjx9pmu%2F6z2PCNyr3xzHY0bhrcOFXG%2Fa660ef19d3382df41e4fffffe9481268%2FIMAX_25232_Directors_Club_website.jpg&w=512&q=75)Download(opens in new window)](https://ticketing.uswest.veezi.com/LoyaltySignup/MembershipLevels?siteToken=h1x2n993cctmzegr3ev7gsev08) [ ![o&o Indiana State Museum DC new](/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Fc4ucztjx9pmu%2F6z2PCNyr3xzHY0bhrcOFXG%2Fa660ef19d3382df41e4fffffe9481268%2FIMAX_25232_Directors_Club_website.jpg&w=512&q=75) Click here to learn more(opens in new window)](https://ticketing.uswest.veezi.com/LoyaltySignup/MembershipLevels?siteToken=h1x2n993cctmzegr3ev7gsev08) ### **The Program** Join the club! As an IMAX Director’s Club member, you’ll have access to a number of benefits each time you visit the theater. ### **The Perks** With your annual IMAX Director’s Club membership, you get the following perks: * Earn points with every dollar spent at IMAX Indy * Redeem points for free popcorn or tickets * Discounted member ticket pricing * 20% off concession items (excludes alcohol) * Early bird notifications for select films [Register Now(opens in new window)](https://ticketing.uswest.veezi.com/LoyaltySignup/MembershipLevels?siteToken=h1x2n993cctmzegr3ev7gsev08)[Member Login(opens in new window)](https://ticketing.uswest.veezi.com/LoyaltyLogin/?siteToken=h1x2n993cctmzegr3ev7gsev08) ### **The Details** **What is the price of a Director's Club membership?** _The Director’s Club membership is completely free and entitles you to all the perks listed here. You can sign up for a membership by clicking the REGISTER NOW button above._ **How long does my membership last?** _Your free Director’s Club membership never expires. We recently updated the program - no more needing to renew yearly!_ **Is the special member pricing available online?** _Absolutely! Once you login using your Director’s Club membership information, the special member pricing will be available to you._ **How many tickets can I buy at special member pricing?** _You are able to purchase up to 4 of each special member priced ticket per visit or transaction online._ **How will I be notified about early bird notifications?** _Early Bird Notifications will be sent out to the email address provided upon signup._ **Can I update my personal information after signing up?** _Yes! You can update your personal information or change your password by clicking on the MEMBER LOGIN button above._ **I signed up for my Director's Club membership at the box office. How do I login with my information on the ticketing site?** _You will to first activate your membership online by_ [_CLICKING HERE_(opens in new window)](https://ticketing.us.veezi.com/LoyaltyLogin/ActivateMembership?siteToken=kt3E50NfgUqoJgu8MTrqCg%3D%3D)_. Enter the email address you used to sign up at the box office and then click "Submit" for the next step._ FAQ --- ### FAQ image for O&O ![FAQ image for indiana state](/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Fc4ucztjx9pmu%2F3HViXgTkQ6gcAHZhyKWMwA%2F5e1c31a23e663e02b8b6ff2a768f4cfb%2FFAQ.jpg&w=512&q=75) ### **What are your ticket prices?** **_Standard Engagement (Films 60 minutes or less)_** * ADULT (Ages 13 – 64) - $10 * SENIOR (Ages 65 & Over) - $8 * CHILD (Ages 3 – 12) - $7 **_Special Engagement (Films 60 minutes or more)_** * ADULT (Ages 13 & Over) - $20.00 * SENIOR (Ages 65 & Over) - $19.00 * CHILD (Ages 3 – 12) - $17.00 **_Special Engagement Matinee_** * ADULT (Ages 13 & Over) - $18.50 * SENIOR (Ages 65 & Over) - $17.50 * CHILD (Ages 3 – 12) - $15.50 **_Surcharges_** * 3D SPECIAL ENGAGEMENT - $1.00 * IMAX 70mm FILM - $2.50 Special engagement matinee shows are the first Special Engagement showtime of the day. We accept Visa, MasterCard, American Express, Discover, and cash. ### **Where do I park?** Free validated parking is available, when you purchase an IMAX admission, in the attached White River State Park underground parking garage on Washington Street. Guest will enter the White River State Park underground garage from Washington Street. This section of Washington Street flows one-way west-bound and guests will find the White River State Park underground garage on the north (right) side of the street, opposite the JW Marriott property. IMAX validation is still available on special event days where event parking rates are active – while space is available. Guests should alert the parking garage attendant that you are visiting the IMAX Theater when entering. Bus and motor coach parking is available nearby at the White River State Park south (surface) lot for groups with reservations. The garage is owned by White River State Park and operated by Republic Parking. Call Republic Parking at (317) 234-0231 if you have any questions. ### **Can I refund a ticket(s) that I purchased?** All tickets purchased for the IMAX Theatre are non-refundable. If you are unable to make the original show time on your ticket(s), we are able to exchange them for a different date and showtime at our box office BEFORE the start of the original movie date and time. Once the show has started we are not able to swap your ticket(s). To make an exchange request please visit our [Customer Service Request form here(opens in new window)](https://imaxtheatres.formstack.com/forms/customer_service_request). ### **Do you have reserved seating?** Yes, we offer reserved seating for all Special Engagement and Standard Engagement shows. ### **Do you offer wheelchair accessible spots and companion seating?** Yes! Select seating in Row M is designated as “handicapped” with the familiar wheelchair symbol and is reserved for our guests in wheelchairs. Nearby seats marked by a silhouette are reserved for companions. Please note, designated wheelchair spots in the seating chart DO NOT have seats. If you have purchased seats 8, 9, 14, 15, 20 & 21 in row M you are located in one of those spots. If you are an able-bodied person who purchases a wheelchair spot or a companion spot and those spots are needed for handicapped guests and their companions, we will need to reseat you, provided a seat is available. If one is not available you will need to select a different showtime. ### **Do you offer closed captioning?** This IMAX Theater is pleased to offer its guests [CaptiView™,(opens in new window)](https://professional.dolby.com/siteassets/products/dolby-accessibility-solutions-for-cinema/dolby-captiview/dolby_captiview_product_sheet.pdf) a digitally compatible closed caption viewing system, created by Doremi Cinema, for all IMAX digital presentations. This system is currently not available for IMAX 70mm film presentations and some special events. The [CaptiView™(opens in new window)](https://professional.dolby.com/siteassets/products/dolby-accessibility-solutions-for-cinema/dolby-captiview/dolby_captiview_product_sheet.pdf) system consists of a small captioning display unit with a flexible support arm that fits into the IMAX seat's cup holder. If you have any questions please let us know by [clicking here(opens in new window)](http://imaxtheatres.formstack.com/forms/customer_service_request). ### **Where is the IMAX Theater located?** The IMAX Theater is located inside the Indiana State Museum at 650 West Washington St., Indianapolis IN 46204 at the intersection of West and Washington streets, in [White River State Park(opens in new window)](https://whiteriverstatepark.org/) (WRSP). The IMAX Theater is within walking distance of Lucas Oil Stadium, the Indiana Convention Center and Circle Center Mall. ### **Do you offer Gift Cards?** Yes! We have two different kinds of gift cards available. [E-gift cards are available for purchase online(opens in new window)](https://gift-shop.uswest.veezi.com/?siteToken=h1x2n993cctmzegr3ev7gsev08) only and can be redeemed online or in person at the theater. Physical gift cards are also for sale at the box office and can only be redeemed in person. You can use either gift card style to see any film or buy any product. ### **Is there public transportation?** IndyGo operates six bus routes that directly serve White River State Park. For more information on IndyGo service, visit [IndyGo.net(opens in new window)](http://indygo.net/). ### **Are there bike racks?** Yes, there are bike racks conveniently located by the Washington St and Canal entrance doors to the building. ### **What time should I arrive to the IMAX Theater?** Please plan on arriving at the IMAX Theater 15 – 20 minutes prior to the start time of the show you plan on seeing. If you purchase your tickets in advance you can proceed directly to the IMAX Auditorium doors. We encourage you to plan ahead before visiting the IMAX Theater. Since we are located in the heart of downtown Indy there are often times many events going on that can slow down commuter travel.  The [Indiana Department of Transportation(opens in new window)](http://www.in.gov/indot/) has current information on road conditions. In addition, there may be detours due to special events. Visit [Downtown Indy Alliance (opens in new window)](https://downtownindy.org/)for updated special event detour information. If we expect larger than normal amounts of guests due to the popularity of a particular film we will alert guests via email and social media, [Facebook(opens in new window)](https://www.facebook.com/imaxindy) & [Twitter(opens in new window)](https://twitter.com/imaxindy). ### **Do you have a concession stand?** We offer a full slate of traditional concession items, including Coca-Cola products, popcorn, candy, hot dogs, pizza, pretzels, and nachos. Many of our items are locally made! ### **Do you serve alcohol?** In addition to snacks and soft drinks, we serve local beer, wine, and cocktails for the over 21 crowd. ### **Do you show trailers prior to your films?** Yes. We love movie trailers and believe they are a part of any great moviegoing experience. But trailers shouldn't feel like a second feature. That's why we cap our preshow at 12 minutes max. Please consider this and arrive on time! Please note, if you are seeing an IMAX 70mm film presentation, as designated on the ticket you purchase, there will likely be NO trailers prior to the film. Please plan accordingly so you do not miss the start of your show! ### **Do you show films in 2D or 3D?** We show both 2D and 3D. Please pay close attention to the tickets you are purchasing as the show and show time will specify 3D if the presentation you are seeing will be presented in the format. ### **I purchased IMAX tickets in advance but I’ve not received an email with my tickets?** If you purchased your ticket in advance but have not received your electronic tickets via email, please contact us via our [Customer Service Request Form(opens in new window)](http://imaxtheatres.formstack.com/forms/customer_service_request) or stop by the theater box office during normal operating hours and we can print your tickets for you, even the day of the show. Pease come prepared with the credit card you purchased the tickets with and your photo ID. ### **Do I need to print my tickets at home before I get to the IMAX Theater?** To help ensure we get everyone into the theater in a safe and timely manner we ask that you either print out your electronic tickets or ensure that you have your tickets on your phone ready and at full brightness when you approach the box office. Every phone setting is different and adjusting them on site for scanning takes extra time. ### **Do you have a costume policy?** Costumes will be permitted, but for your safety and to not detract from the movie-going experience we ask that all masks and helmets be removed prior to entering the theater auditorium. We also ask that weapons that resemble firearms or that would make other guests feel uncomfortable stay home. ### **Do you allow bags in the IMAX Theater?** No large bags, backpacks, duffel bags, suitcases and briefcases will be allowed in the theater. Plan to leave them at home or in your vehicle. We also reserve the right to request to look inside bags before allowing them into the auditorium. ### **Do you have on site security?** Our amazing hosts at the [Indiana State Museum(opens in new window)](http://www.indianamuseum.org/) have a 24 hour in-house security department. For the busier films that generate additional traffic to the building, we often added additional security in the theater lobby to ensure the health and safety of our guests. The theater staff and its security team reserves the right to remove anyone from the premises at any time and for any reason. ### **Do you offer any discounts?** Yes. Indiana State Museum guests receive $2 off IMAX admission with the purchase of a full-priced Indiana State Museum ticket on the same day. Director’s Club members receive $2.50 off tickets and 20% off concessions, excluding alcohol. Discounts cannot be combined or used in combination with other offers and must be purchased at the IMAX Theater box office. Military The IMAX Theater is proud to offer specially priced tickets to US military, their spouses and US veterans. The IMAX Theater offers one $2 off ticket to all active military personnel, their spouses and U.S. veterans when they present their valid military ID. We are unable to offer this discount for online purchases. Educators The IMAX Theater is a strong supporter of those who educate our youth. As a token of our appreciation, educators receive one $2 off ticket per visit when they present their valid school ID. Educators also receive our government Tuesday BOGO deal, outlined under “State Employee” below. College Students College students receive $5 admission to Standard Engagement films (documentaries 60 minutes or less) and receive one $2 off ticket per visit on Special Engagement films when they present their valid college ID. State Employees State Employees receive one $2 off ticket per visit when they present their valid state ID. State, Federal, and Municipal employees also receive our Tuesday BOGO deal: one free ticket with the purchase of a regularly-priced adult ticket, with a limit of two free tickets per transaction, on Tuesdays only. ### **How can I speak to a theater representative if I have further questions?** You may visit our theater box office with any ticket related questions or exchanges or you can submit a question via our [Customer Service Request Form(opens in new window)](http://imaxtheatres.formstack.com/forms/customer_service_request). A theater representative will respond within 24 hours. Requests for exchanges via the [Customer Service Request Form(opens in new window)](http://imaxtheatres.formstack.com/forms/customer_service_request) may not be honored.