Theatre Info

Director's Club

The Program
Join the club! As an IMAX Director’s Club member, you’ll have access to a number of benefits each time you visit the theater.

The Perks
With your annual IMAX Director’s Club membership, you get the following perks:

• • Earn points with every dollar spent at the IMAX Indiana State Museum
• • Redeem points for free popcorn or tickets
• • Special member ticket pricing
• •20% off concession items (excludes alcohol)
• • Early bird notifications for select films

Registration is Easy. CLICK HERE to sign up or visit the box office to register today.

The Details
What is the price of a Director’s Club membership? The Director’s Club membership is completely free and entitles you to all the perks listed. You can sign up for a membership by visiting the theater website.

How long does my membership last?
Your Director’s Club membership expires one year from your initial sign up. Once your Director’s Club membership is expired, you can opt to renew your membership for free.

Is the special member pricing available online?
Absolutely! Once you login using your Director’s Club membership information, the special member pricing will be available to you.

How many tickets can I buy at special member pricing?
You are able to purchase up to 4 of each special member priced ticket per visit or transaction online.

How will I be notified about early bird notifications?
Early Bird Notifications will be sent out to the email address provided upon signup.

I signed up for my Director’s Club membership at the box office. How do I login with my information on the ticketing site? You will have to first activate your membership online by CLICKING HERE. Enter the email address you used to sign up at the box office and then click “Submit” for the next step.

FREQUENTLY ASKED QUESTIONS (FAQ)

What are your ticket prices?
Where do I park?
Can I refund a ticket(s) that I purchased?
Do you have reserved seating?
Do you offer wheelchair accessible spots and companion seating?
Do you offer closed captioning?
Where is the IMAX located?
Do you offer gift cards?
Is there public transportation?
Are there bike racks?
What time should I arrive to the IMAX?
Do you have a concession stand?
Do you serve alcohol?
Do you show trailers prior to your films?
Do you show films in 2D or 3D?
I purchased IMAX tickets in advance but I’ve not received an email with my tickets?
Do I need to print my tickets at home before I get to the IMAX?
Do you have a costume policy?
Do you allow bags in the IMAX?
Do you have on site security?
Do you offer any discounts?
How can I speak to a theater representative if I have further questions?

What are your ticket prices?
Standard Engagement (Films 60 minutes or less)
ADULT (Ages 13 – 64) - $10
SENIOR ( Ages 65 & Over) - $8
CHILD (Ages 3 – 12) - $7

Special Engagement (Films 60 minutes or more)
ADULT (Ages 13 & Over) - $17
SENIOR (Ages 65 & Over) - $16
CHILD (Ages 3 – 12) - $14

Special Engagement Matinee
ADULT (Ages 13 & Over) - $15.50
SENIOR (Ages 65 & Over) - $14.50
CHILD (Ages 3 – 12) - $12.50

Surcharges
3D SPECIAL ENGAGEMENT - $0.50
15/70mm IMAX FILM -$1.50

Special engagement matinee shows are the first Special Engagement showtime of the day. We accept cash, checks, American Express, VISA and MasterCard.

Where do I park?
Free validated parking is available, when you purchase an IMAX admission, in the attached White River State Park underground parking garage on Washington Street. Guest will enter the White River State Park underground garage from Washington Street.
This section of Washington Street flows one-way west-bound and guest will find the White River State Park underground garage on the north (right) side of the street, opposite the JW Marriott property.
IMAX validation is still available on special event days where event parking rates are active – while space is available. Guests should alert the parking garage attendant that you are visiting the IMAX Theater when entering.
Bus and motor coach parking is available nearby at the White River State Park south (surface) lot, for groups with reservations. The garage is owned by White River State Park and operated by Republic Parking. Call Republic Parking at (317) 234-0231 if you have any questions.

Can I refund a ticket(s) that I purchased?
All tickets purchased for the IMAX Theatre are non-refundable.
If you are unable to make the original show time on your ticket(s), we are able to exchange them for a different date and showtime at our box office BEFORE the start of the original movie date and time. Once the show has started we are not able to swap your ticket(s).

Do you have reserved seating?
Yes, we offer reserved seating for all Special Engagement and Standard Engagement shows.

Do you offer wheelchair accessible spots and companion seating?As is designated on the seating chart when you purchased your tickets, we have wheelchair accessible spots in our auditorium, Row M. If you have purchased seats 8, 9, 13, 14, 18 & 19 in row M you are located in one of those spots. There are no physical seats in those spots. The remainder of the seats color coded purple in Row M are reserved for the companions of our wheelchair-bound patrons.

Do you offer closed captioning?
This IMAX Theater is pleased to offer its guests CaptiView™, a digitally compatible closed caption viewing system, created by Doremi Cinema, for all IMAX digital presentations. This system is currently not available for IMAX film presentations and some special events. The CaptiView™ system consists of a small captioning display unit with a flexible support arm that fits into the IMAX seat's cup holder. If you have any questions please let us know by clicking here.

Where is the IMAX Theater located?
The IMAX Theater is located inside the Indiana State Museum at 650 West Washington St., Indianapolis IN 46204 at the intersection of West and Washington streets, in White River State Park (WRSP). The IMAX Theater is within walking distance of Lucas Oil Stadium, the Indiana Convention Center and Circle Center Mall.

Do you offer Gift Cards?
Yes, we have gift cards for sale at the IMAX box office. You can use your IMAX Theater gift card to see any film or buy any product at our theater concession stand.

Is there public transportation?
IndyGo operates six bus routes that directly serve White River State Park and Military Park. For more information on IndyGo service, visit the IndyGo.net.

Are there bike racks?
Yes, there are bike racks conveniently located by the Washington St and Canal entrance doors to the building.

What time should I arrive to the IMAX Theater?
Please plan on arriving at the IMAX Theater 15 – 20 minutes prior to the start time of the show you plan on seeing. If you purchase your tickets in advance you can proceed directly to the IMAX Auditorium doors.
We encourage you to plan ahead before visiting the IMAX Theater. Since we are located in the heart of downtown Indy there are often times many events going on that can slow down commuter travel.  The Indiana Department of Transportation has current information on road conditions. In addition, there may be detours due to special events. Visit Downtown Indianapolis Inc. for updated special event detour information.
If we expect larger than normal amounts of guests due to the popularity of a particular film we will alert guests via email and social media, Facebook & Twitter.

Do you have a concession stand?
We offer a full slate of traditional concession items, as well as specialty items like fresh baked pizzas and pretzels. Most of our items are sourced locally!

Do you serve alcohol?
In addition to snacks and soft drinks, we serve local beer and wine for the over 21 crowd. There is a two-drink max per transaction so please plan accordingly.

Do you show trailers prior to your films?
We make an effort to limit trailers to 10 minutes to keep the focus on the film you bought tickets for! We find that some of our customers are expecting 20+ minutes of trailers - not so at IMAX Indy. If you are seeing an IMAX 15/70mm film presentation, as designated on the ticket you purchase, there will be NO trailers prior to the film. Please plan accordingly so you do not miss the start of your show!

Do you show films in 2D or 3D?
We show both 2D and 3D. Please pay close attention to the tickets you are purchasing as the show and show time will specify 3D if the presentation you are seeing will be presented in the format.

I purchased IMAX tickets in advance but I’ve not received an email with my tickets?
If you purchased your ticket in advance but have not received your electronic tickets via email, please contact us at our Customer Service Request Form or stop by the theater box office during normal operating hours and we can print your tickets for you, even the day of the show. Pease come prepared with the credit card you purchased the tickets with and your photo ID.

Do I need to print my tickets at home before I get to the IMAX Theater?
To help insure we get everyone into the theater in a safe and timely manner we ask that you either print out your electronic tickets or ensure that you have your tickets on your phone ready and at full brightness when you approach the auditorium. Every phone setting is different and adjusting them on site for scanning takes extra time.

Do you have a costume policy?
Costumes will be permitted, but for your safety and to not detract from the movie-going experience we ask that all masks and helmets be removed prior to entering the theater auditorium. We also ask that weapons that resemble firearms or that would make other guests feel uncomfortable stay home.

Do you allow bags in the IMAX Theater?
No large bags, backpacks, duffel bags, suitcases and briefcases will be allowed in the theater. Plan to leave them at home or in your vehicle. We also reserve the right to request to look inside bags before allowing them into the auditorium.

Do you have on site security?
Our amazing hosts at the Indiana State Museum have a 24 hour in-house security department. For the busier films that generate additional traffic to the building, we often added additional security in the theater lobby to ensure the health and safety of our guests. The theater staff and its security team reserves the right to remove anyone from the premises at any time and for any reason. 

Do you offer any discounts?
Yes. Indiana State Museum guests receive $2 off IMAX admission with the purchase of a full-priced Indiana State Museum ticket on the same day.
Director’s Club members receive $2.50 off tickets and 20% off concessions, excluding alcohol.
Discounts cannot be combined or used in combination with other offers and must be purchased at the IMAX Theater box office.

Military
The IMAX Theater is proud to offer specially priced tickets to US military, their spouses and US veterans. The IMAX Theater offers one $2 off ticket to all active military personnel, their spouses and U.S. veterans when they present their valid military ID. At this time we are unable to offer this discount for online purchases, but please stay tuned for updates!

Educators
The IMAX Theater is a strong supporter of those who educate our youth. As a token of our appreciation, educators receive one $2 off ticket per visit when they present their valid school ID. Educators also receive our government Tuesday BOGO deal, outlined under “State Employee” below.

College Students
College students receive one $2 off ticket per visit when they present their valid college ID.

State Employees
State Employees receive one $2 off ticket per visit when they present their valid state ID.
State, Federal, and Municipal employees also receive our Tuesday BOGO deal: one free ticket with the purchase of a regularly-priced adult ticket, with a limit of two free tickets per transaction, on Tuesdays only.