PRIVACY POLICY

 

The IMAX Privacy Policy was last updated on May 22, 2018

 

Your privacy is important to IMAX. We created this Privacy Policy to document our firm commitment to privacy and to handling your information in accordance with applicable data protection laws. This Privacy Policy covers how we collect your personal information (such as your name, address, email and telephone details) and how that information, together with any other personal information that you provide to us, may be used, disclosed, transferred and stored by us.  In relation to this website, this Privacy Policy should also be read in conjunction with our Cookies Policy [insert link]

 

If you are located in the European Economic Area, for the purposes of applicable data protection legislation, IMAX Corporation is the data controller of personal information collected from you. Please see the Privacy Questions section below for further details.

 

1. What personal information we collect

 

Personal information is data relating to a natural person who can be identified either directly from the data itself or indirectly together with other information. Examples of the personal information that IMAX may collect include your name, e-mail address, postal address, phone number, business contact details, gender, birthday, and personal interests. We may also collect online identifiers relating to your use of IMAX websites.  These could include, for example, details of your visits to the website, traffic data, weblogs and other communication data, your Internet Protocol (IP) address, operating system and browser type, referring/exit pages, date/time stamp and clickstream data, and your Internet Service Provider.

 

2. How we collect your personal information

 

You may be asked to provide your personal information anytime you are in contact with IMAX or any member of our group, which means IMAX Corporation and its subsidiaries. IMAX and any member of our group may share this information with each other and use it consistent with this Privacy Policy. They may also combine it with other information to provide and improve our products, services, content, and advertising. You are not required to provide the personal information that we request, but, if you choose not to do so, in many cases we will not be able to provide you with our products or services or respond to any queries you may have.

 

Here are some examples of how we collect personal information from you:

 

  • When you register with us on an IMAX website and provide us your contact information;
  • When you subscribe to the IMAX email newsletter through the IMAX website and provide your email address and postal code/zip code;
  • If you enter an IMAX contest, competition or similar promotion and provide your contact information;
  • When you post on an IMAX social media channel (including on Facebook, Reddit, Instagram and Twitter). If you use these social media channels, please remember that any information you post is available for others to see and in each case, is subject to the privacy terms of the applicable social media providers;
  • When you report a problem with our website or services;
  • When you participate in a customer research, satisfaction or other survey that we use for research purposes; and
  • If you participate in a customer video or other testimonial used for research and advertising purposes.

 

Note that, when you use an IMAX website, we or our providers receive and may store information automatically, including Internet Protocol (IP) addresses, browser types, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.  Furthermore, if you contact us for any other reason, we may keep a record of that correspondence.

 

3. How we use personal information we collect

 

We will hold, process and disclose your personal information for the following purposes and in accordance with the bases set out below:

 

Purpose(s) for processing

Basis for Processing

  • To communicate with you, to send you information about our services, contests, and promotions
  • To administer contests and other promotions
  • To provide you with information about IMAX and its products and services and provide newsletters or email updates to you

Your consent, which you can withdraw at any time

  • To create, develop, produce, operate, deliver and improve our products, services, content and advertising
  • To communicate with you and provide information in relation to our business relationship

The processing is necessary for the performance of a contract or to take steps at your request prior to entering into a contract to which you are a party

Where you work for, or otherwise provide services to, a party that has entered into a contract with IMAX (or where such party has taken steps to enter into a contract with IMAX):

  • To create, develop, produce, operate, deliver and improve our products, services, content and advertising
  • To communicate with you and provide you with information in relation to that business relationship.

The processing is necessary to support our legitimate business interests in meeting our obligations and enforcing our rights related to a contract to which your employer (or party you provide services to) is or may become a party, provided such interests are not overridden by your interests and rights

Where you are a potential business partner of IMAX, or have expressed interest in IMAX’s business, including analysts, investors and job applicants:

  • To provide you with information about IMAX and its products and services and provide newsletters or email updates to you
  • To respond to your requests and to contact you if necessary

The processing is necessary to support our legitimate business interests in managing our resources, managing, organising and protecting our business and improving our services, provided such interests are not overridden by your interests and rights

 

In relation to the company’s legal and tax obligations:

  • For the purpose of fraud protection and credit risk reduction
  • To protect IMAX in the event of litigation, or to protect the company’s legal rights
  • To meet the company’s tax obligations

The processing is necessary to comply with a legal obligation to which IMAX is subject

When you access our websites:

  • To help us address problems with and improve our website design, products and services
  • To correct our records and make it easier to deliver your next communication
  • To respond to your requests and to contact you if necessary
  • To protect the security and integrity of the website and our business

The processing is necessary to support our legitimate business interests in managing our resources, managing, organising and protecting our business and improving our services, provided such interests are not overridden by your interests and rights

 

In connection with our Cookies Policy, when you access our websites:

  • To analyse trends and statistics in terms of how our website is used and to understand the flow of traffic on our website and to provide a better website experience and to understand the needs of our customers

Your consent, which you can withdraw at any time

 

Additional information regarding individuals in the European Economic Area: For purposes of applicable data protection laws, the bases for processing outlined above comprise, in each case, the “legal basis” for processing personal data for each listed purpose. We will only use your personal data for the purposes for which we collect it, and subject to the legal basis for each purpose as outlined above, in compliance with applicable data protection laws.

 

4. Disclosure of your personal information to third parties

 

We may disclose personal information to third parties in connection with the services being provided to you by IMAX, including:

 

 

Where we pass your information to third parties, we will take measures to ensure that appropriate safeguards are in place to protect your privacy. If you would like any further information, please contact us [INSERT HYPERLINK TO PRIVACY QUESTIONS SECTION AT BOTTOM OF POLICY].

 

5. Links to other websites

 

Our site may, from time to time, contain links to and from the websites of our partner theatres, distributors, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal information to these websites.

 

6. International transfers of your personal information


Personal information may be stored and processed in any country where we have operations or in which we engage service providers, including Canada and the United States.

 

If you are located in the European Economic Area (EEA): Please note that the recipients may be located in countries which do not provide a similar or adequate level of protection to that provided by countries in the EEA. To the limited extent that it is necessary to transfer personal data outside of the EEA, for example from IMAX operations in the EEA to IMAX Corporation in Canada, we will take measures to ensure appropriate safeguards are in place, such as standard contractual clauses under GDPR Article 46.2 or an adequacy decision concerning the country at issue under GDPR Article 45 (see https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/adequacy-protection-personal-data-non-eu-countries_en).

 

If you would like further information regarding safeguards, please contact us [INSERT HYPERLINK TO PRIVACY QUESTIONS SECTION AT BOTTOM OF POLICY].

 

7. Marketing Communications

 

Information that we collect about you may be used to send you information about our business, or our films or other useful information (for example, newsletters, details of competitions, special offers and promotions and information about latest releases) in accordance with applicable laws.

 

When you register with us we will also ask you if you would like to receive information about the products or services of our third party business partners that we think may be of interest to you. We will not send you this information without your consent.

 

If you change your mind and do not want to receive any more information from us all you have to do is contact us [INSERT HYPERLINK TO PRIVACY QUESTIONS SECTION AT BOTTOM OF POLICY] or follow the instructions in any communication received from us to unsubscribe at any time.

 

8. How does IMAX keep your information secure?

 

We have taken steps to ensure that all personally identifiable data that we collect is secure. This goes beyond our technologies to include physical, contractual, and managerial safeguards to protect your personal information. However, security lies in your hands as well. It is important for you to protect against unauthorized access to your passwords and to your computers and other connected devices. Be sure to sign off when finished using a shared device and log out of our websites if you have been using them.

 

9. Minors

 

This website is not intended for children and we do not knowingly collect data relating to children. If you are under the age of 13, or equivalent minimum age in the relevant jurisdiction, please do not attempt to provide any personal information about yourself to us. If we learn that we have collected personal information from a child under the age of 13, or equivalent minimum age in the relevant jurisdiction, we will promptly delete that information. If you believe we have collected personal information from a child under the age of 13, or equivalent minimum age in the relevant jurisdiction, please contact us [INSERT HYPERLINK TO PRIVACY QUESTIONS SECTION AT BOTTOM OF POLICY].

 

10. Data retention

 

We will retain your personal information for the period necessary to reasonably fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. If you have questions in relation to our data retention practices please contact us [INSERT HYPERLINK TO PRIVACY QUESTIONS SECTION AT BOTTOM OF POLICY].

 

11. Your rights in respect of personal information

 

We respect your right to request access to, correction of, erasure of, or restriction of processing of your personal information, or to object to processing of your personal information, as well as the right to portability in accordance with applicable law. In each case, these rights are subject to restrictions contained in applicable laws. If you would like to exercise your rights in respect of your personal information please contact us [INSERT HYPERLINK TO PRIVACY QUESTIONS SECTION AT BOTTOM OF POLICY]. We will respond to your request in accordance with applicable law.

 

If you request access to a copy of your personal information which is held by IMAX, your request will be dealt with as quickly as reasonably possible and in any event in accordance with applicable law.

 

If you are located in the European Economic Area: Please note that you have a right to object to processing of your personal information where the legal basis for that processing is limited to our legitimate interest or for the purpose of direct marketing. For more information please contact us [INSERT HYPERLINK TO PRIVACY QUESTIONS SECTION AT BOTTOM OF POLICY]

 

12. Consequences of failure to provide information

 

If IMAX asks for information and you do not wish to give it to us, or if you wish to withdraw consent to the use of your information, IMAX will explain the consequences based on the specific information concerned, including whether it is a legal or contractual requirement that we use such data. However if IMAX cannot collect necessary information from you, it may make it difficult or impossible for us to provide our services to you. If you have any queries in respect of the consequences of not providing information or withdrawing your consent, please contact us [INSERT HYPERLINK TO PRIVACY QUESTIONS SECTION AT BOTTOM OF POLICY].

 

13. Our companywide commitment to your privacy

 

To make sure your personal information is secure, we communicate our privacy and security guidelines to all IMAX employees and strictly enforce these safeguards within the company.

 

14. Privacy questions

 

If you wish to contact us or have any questions about or complaints in relation to our Privacy Policy or the way IMAX handles your personal information, please contact us at privacy@imax.com and we will try to address your concerns swiftly and resolve any issues you might have.

 

If you are unsatisfied with the reply received, you may refer your complaint to the relevant regulator in your jurisdiction. For users in a member state of the European Economic Area, you have the right to lodge a complaint with a data protection supervisory authority, in particular in your member state of habitual residence, place of work or place of any alleged infringement if you consider that the processing of personal information relating to you infringes the EU General Data Protection Regulation.

 

IMAX may update its Privacy Policy from time to time. When we change the policy in a material way, a notice will be posted on our website along with the updated Privacy Policy.

 

IMAX Corporation, 2525 Speakman Drive, Mississauga, Ontario, Canada, L5K 1B1